Why Airmee

Airmee is a rapidly scaling last-mile logistics platform, backed by Bonnier Capital and other leading investors.

We were founded to build the best and most sustainable delivery experience on the market. Today, we are Sweden’s largest player in home deliveries and one of the few last-mile companies combining strong growth with profitability.

In 2024, we reached SEK 362M in revenue, and in 2025 surpassed SEK 600M - driven by a tech-enabled, asset-light platform where routing, automation, and real-time operational control generate significant efficiencies. We’re now entering our next chapter: scaling smarter, strengthening our operational engine, and continuing to raise the standard for last-mile logistics in the Nordics.

Role Overview

As a Dispatcher, you are responsible for the daily routing and operational coordination of delivery missions/packages within assigned regions. You ensure efficient route planning, support carriers during daily operations, and monitor performance to maintain high delivery quality and cost efficiency. You will be working weekend shifts from 7:30-16:00 (16h/week).

What you’ll do

Execute daily routing & dispatch operations

1. Assign and route available missions within designated region(s).

2. Use operational dashboards to track missions and routes.

3. Monitor basic KPI performance.

4. Ensure operational decisions support cost efficiency and delivery quality.

5. Maintain an understanding of Airmee’s operational processes and delivery flows.

6. Support linehaul coordination when required.

Coordinate with carriers

1. Act as the main point of contact for carriers during daily operations.

2. Support carriers in resolving operational challenges in real time.

3. Perform daily operational follow-ups and deviations.

4. Ensure clear communication with carriers regarding routes, couriers, and issues

Advanced responsibilities

1. Contribute to routing improvement initiatives.

2. Manage advanced linehaul coordination and logistics flows.

3. FMC Logistics knowledge (Amazon linehaul module) and how to properly move goods based on truck VRIDs

4. Handle complex or deviating mission types using dispatch dashboards and tools.

5. Develop deeper understanding of carrier communication and deviation management.

6. Develop deeper KPI understanding: what impacts costs positively/negatively.

7. Understand the full logistics flow (e.g., goods injected at terminal X arriving at terminal Y, and the steps in between).

Performance metrics

Dispatchers contribute directly to the performance of Last Mile operations through the following KPIs:

1. Last Mile Daily Cost Outcome

2. Quality %

3. SPH Performance (Stops per hour)

4. Missions per stop

5. Stops / missions per route

6. Route length and time utilization

Who you are

1. Previous experience in traffic control, dispatching, or operational coordination

2. Ability to manage multiple tasks simultaneously

3. Ability to take initiative and work independently in daily tasks

4. Strong team player

5. Ability to handle periods of stress

6. Strong communication skills

7. Fluent in Swedish and English, both spoken and written

Practicalities

Department: Last mile

Team: Dispatch

Reports to: Dispatch Manager

Work: Weekend shifts from 7:30-16:00 (16hrs/week)